Nova Bank (NOVA) respects the privacy of our users and we are committed to protecting your personal data disclosed to us.
This Privacy Notice clarifies how we collect, process, disclose, and safeguard your information when you visit our website novambl.com and our mobile application Nova Mobile Banking, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the “Site”). Please read this privacy notice carefully.
If you do not agree with the terms of this privacy notice, please do not access the site. Nova reserve the right to make changes to this Privacy Notice (based on our Privacy Policy) at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Notice.
We will hence ensure your data is:
- Processed lawfully.
- Collected and maintained for a specific purpose.
- Retained no longer than necessary; and
- Kept securely.
Nova will use the personal information we ask for to identify you, provide services for you, to communicate with you, and to make our services better. We may also use your personal
information to market our products and services to you that may be of interest to you. However, you can contact us and request that we delete your information from our mailing list if you do not wish to continue receiving our promotions.
For more details, please read up our data privacy policy. This policy sets out your rights under the Nigeria Data Protection Regulation 2019 and explains how you can access your personal data as well as lodge compliant if you have concerns about how we are using it. By signing this form, you agree that you understand how your data will be used and consent to its use as stated in our privacy policy. You can access, make changes to, update or withdraw your information provided to us by contacting
us through the following channels:
Contact Info
Address: 23 & 18 Kofo Abayomi Street Victoria Island, Lagos, Nigeria
Phone: 02 01 280 4000 / +234 913 666 6680 Ext. 4028
Email: informationsecurity@novabank.ng
For more information, please read our Privacy Policy.
