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Self Service

Self Service

Your Banking DIY.

Block My Card

Instantly block your card(s).

Block My Card

 
To block your card, proceed by submitting the form below.
 

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Please insert your card number
Please provide the 10 digits account number associated with your card
Block My Account

Instantly block your account(s)

Block My Account

 
To block your account, proceed by submitting the form below.
 

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Please insert your 10 digit account number (NUBAN)
State the reason you want to block your account
Link My BVN

Link your BVN to your account(s)

Link My BVN

To link your BVN to your account, proceed by submitting the form below. 

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Provide your BNV Number
Please insert your 10 digit account number (NUBAN)
]
Link My NIN

Link Your National Identity Number to your account(s)

Link My NIN

For individual accounts only.

To link your NIN to your account, proceed by submitting the form below.

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Provide your 11 digit NIN Number
Please insert your 10 digit account number (NUBAN)
Update My Account

Update
Full Information on your account(s)

Update My Account

For individual accounts only.

To update your account, proceed by submitting the required fields in the form below.

Please enable JavaScript in your browser to complete this form.
Step 1 of 4
Please insert your 10 digit account number (NUBAN)
Upgrade My Account

Upgrade your tier 1 account to tier 3 to enjoy banking without limits

Upgrade My Account

For individual accounts only.

To upgrade your account, proceed by submitting the form below.

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Please insert your 10 digit account number (NUBAN)
Open an Account

Instantly open a NOVA account that you need

Open a Nova Account

To open a new Nova account, proceed by submitting the form below.

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Step 1 of 4
Reactivate Account

Reactivate your inactive or dormant account

Reactivate My Account

For individual accounts only.

To reactivate your dormant account, proceed by submitting the required fields in the form below.

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Please insert your 10 digit account number (NUBAN)
Provide the name on the dormant Account
Freeze Card/Account

Freeze card or account to block transactions.

Freeze My Card or Account

For individual accounts only.

To freeze your card or account, proceed by submitting the form below.

Please enable JavaScript in your browser to complete this form.
Step 1 of 2
Other Account Services

Login to your online banking service to carry our various embedded self services.

Other Self Services

You can carry out other self services directly from your online banking platform. The following services are available to you:

 

  • Dispute a transaction
  • Check transaction status
  • Get general account statement
  • Check account balance
  • Get your account number
  • Reset Online banking password
  • Get online banking user ID
  • Increase transaction limit

 

To begin, sign in to your Online banking account.